The Velvet Principle is a multi-disciplinary design consultancy that helps makes sense of the places we visit to maximise the experience. Placing visitor needs at the centre, we:
· Develop pragmatic wayfinding strategies to help people
navigate and explore without getting lost;
· Design compelling information solutions to
communicate what there is to see, do or learn;
· Implement the spirit of the brand within buildings.
Ultimately helping our clients deliver great customer service and engaging brand experiences that lead to:
• Increased dwell, spend and brand loyalty
• Positive word of mouth
• Efficient operations management
• Motivated staff
• Impressed investors and clients
• Reduced costs and increased revenues.